Frequently Asked Questions

Why a patch?

It’s just better. Pills and capsules release their ingredients all at once. Our patch is engineered to release ingredients slowly throughout the night, so you can drift off to sleep gently and sleep better all night. We think it’s just a lot more pleasant, too.

How quickly will I feel an effect?

Most people start to feel it in 10-20 minutes. You’ll start feeling sleepy, and you might even catch a yawn!

When should I apply it?

Anytime before bedtime. We think 30-60 minutes before is optimal, so you get that heavy-eyelid feeling right when your head touches your pillow.

Where do I apply it?

We recommend the underside of your wrist. You’re welcome to apply it elsewhere, but we found your wrist works best—we’ve tested it. Try to alternate wrists each night.

How long does it work?

Up to 12 hours, or until you wake up and remove it. Just try to use it when you have enough time to get a full night’s sleep—whatever that is for you.

How long can I wear it?

The whole night, up to 12 hours. That’s when it stops working, so no worries if you forget. Just apply our Sleep Patch before bedtime, and remove it when you wake up.

Do I have to alternate wrists?

You don’t have to! We recommend alternating wrists to avoid any possibility of redness or irritation.

What happens if I get the patch wet?

Nothing really. Don’t go for a swim (AKA don’t wear it in the bath or shower). But it’s water-resistant, so it should still work if you splash it a little in the sink.

If I stop using it, will that affect my sleep?

Nope! Our Sleep Patch is drug-free, and non-habit forming, so it won’t affect your non-DEEPS sleep. If you sleep better with our patch, it’s just because it’s working.

Who can use the patch?

Anyone who’s 18 and up and not pregnant or breastfeeding. Otherwise, we recommend talking to your doctor about it first. Our sleep patch has only high-quality, naturally-derived ingredients, but we can’t give medical advice.

Can I use the sleep patch if I am taking other medications/supplements, or if I have a preexisting condition?

We recommend talking to your doctor about it first. Our sleep patch has only high-quality, naturally-derived ingredients, but we can’t give medical advice.

Why the cannabinoids, like CBD?

We included cannabinoids in our Sleep Patch with Hemp strictly because they really work. We chose four, extremely specific compounds we call “targeted cannabinoids” (including CBD, CBN, CBG, and CBC) because they show the most promise clinically, and they really knocked us out personally.

Is there THC, and will it make me high?

Absolutely not. All our ingredients are tested for purity and composition, and our Sleep Patch with Hemp has no THC. It can’t get you high or make you fail a drug test. But it will make you veeeeery sleepy.

How long will it take for my order to arrive?

We offer three shipping methods at checkout, detailed below. All orders are subject to processing time that is separate from the shipping time. Delivery timelines are estimated and may vary depending on your shipping address.

  • Economy Shipping | $5 (free for orders over $25) | 3-5 business days
  • Priority Shipping | $10 (free for orders over $50) | 1-3 business days
  • Expedited Shipping | $20 | 2 business days

Orders with in-stock items are shipped 1 or 2 business days after your order has been placed, except if placed on weekends or holidays. In that case, it will be processed the following business day. Times may vary during peak seasons. 

You'll receive a shipping confirmation email with tracking information when your order leaves our warehouse.

How much does shipping cost?

We offer three shipping methods at checkout, detailed below.

  • Economy Shipping | $5 (free for orders over $25) | 3-5 business days
  • Priority Shipping | $10 (free for orders over $50) | 1-3 business days
  • Expedited Shipping | $20 | 2 business days

Do you ship outside the US?

Absolutely! We offer international shipping for all products except those containing CBD, due to international regulations. Please note that you would need to cover the shipping costs.

What is your return policy?

If you’re unsatisfied for any reason, you can return our product for a full refund within 14 days of your order being delivered—part of our “no nightmares” policy. Send us a note at orders@getdeeps.com and we’ll get that sorted for you.


We do not currently accept exchanges. All Digital Gift Card purchases are final sale.

Is there a money-back guarantee?

100%. If you’re unsatisfied for any reason, we offer a full refund within 14 days of your order being delivered—part of our “no nightmares” policy. To request a refund, email orders@getdeeps.com with your name, order number and reason for return. All Digital Gift Card purchases are final sale.

What if DEEPS isn’t for me?

We’re so sorry to hear it, and we offer a money-back guarantee within 14 days if you’re unsatisfied for any reason. We’re always looking to improve, so we’d love any feedback, too. Feel free to reach out to us at hello@getdeeps.com

Where are you located?

While our team lives all across the globe right now, we are centered in NYC, The City That Never Sleeps (and we’re working on that).

Are you hiring? How can I get involved?

We're always on the lookout for fellow sleepyheads to nerd out with us about sleep. Send us a note at jobs@getdeeps.com describing yourself and how you'd like to get involved.

How can I contact you?

For any order-related questions, the fastest and best way to reach us is by email at orders@getdeeps.com. For any other general, business, or partnership-related inquiries, please email us at hello@getdeeps.com.

How do subscriptions work?

When you subscribe to a product, you’ll receive a consistent delivery of it at the interval of your choice (every 2 weeks, or every 4 weeks). You’ll be notified of upcoming shipments via email, and payment will be processed with the card we have on file. Your subscription can easily be managed (delivery address, shipping frequency, payment method, and more) via your getdeeps.com customer account.

Can I cancel or change my subscription?

Your subscription can be canceled or modified at any time by logging into your customer account. Email our team at orders@getdeeps.com if you have any questions.

What are the benefits of a subscription?

We offer a 15% discount, along with free Priority Shipping, on all subscription orders. Subscriptions are an easy way to make sure you never run out of Sleep Patches (or perfect nights of sleep) again!

We also make emails

Sign up for our email list to see everything we’re dreaming up now, plus a 10% discount on your first order.

Thanks! Keep an eye on your inbox for your discount code. 😴